I’m a Taurus. I’m stubborn. Once my mind is made up, good luck getting me to change it, unless of course you’re a sales rep, in which case you can talk me into almost anything. For several days, the wifi in my Brooklyn apartment had been on the fritz. Each time I powered on my laptop, I was greeted with the message: “You are not connected.” The first night I called my cable provider, I was on hold for too […]

Categories: Back in the Day, Try New Things, Uncategorized • Tags: automated voice, Best Buy, buyer's remorse, consumer, customer service, internet problems, Modem, online ordering, router, sales reps, WiFi